Check out these helpful tips to improve your wifi speeds.
Wave internet modem setup.
If you have a router you will want to disconnect power to the router while the modem is unplugged and leave the router without power while the modem is getting.
Learn how to set up a new modem and or activate new centurylink internet service.
Find wave retail locations.
The network settings for your computer router or access point allow you to specify which dns servers primary and secondary to use.
Find information about your wave internet equipment in the user guides below.
Visit your local store and pick up your new internet equipment in person.
Call us at 1 866 928 3123 to order a modem self install kit or to schedule a professional installation.
Follow the steps to complete the self install process and get online.
Gather the following information and have it handy for future steps.
After 2 tb of usage wave may slow data speeds for network management.
If the modem cannot connect to the internet please call our technical support department at 1 866 wave 123 1 866 928 3123 so we can determine if a service call is required.
For an optimal experience we recommend updating your browser.
If you need phone service from wave they do require a wave emta cable modem and telephone adapter.
Look for the lights on the front so that you know it is back online.
Categorized under three attributes.
By default these are likely set by your internet service provider but there may be faster ones you can use.
Will wave sell the wave owned modem to me.
Interested in using your own modem.
Check out the faqs for important modem specifications and more to be sure you get the best internet experience.
Unplug the power from your modem for 30 seconds then plug it back in again.
You can still use your own modem with the emta.
Observed speeds may vary based on device connection and other factors outside of wave s control.
Just choose how you would like to get your new internet equipment.
Minimum computer system requirements apply.
Three recommended modems for wave internet services appear on this page.
Prepare your modem info.
You must return your wave cable modem to your closest local retail store to avoid monthly rental charges.
Everyone else follow this 5 step guide to setup activate your modem.
Value docsis 3 1 and wifi the best wave approved modems follow below.
Order online to receive a modem self install kit by mail.
Having trouble with your internet service.
Internet download speeds may vary and are not guaranteed.